Privacy Policy
Effective Date: 30/10/20204
At Zuka Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or stores.
1. Information We Collect
a. Personal Information:
We collect personal information that you provide directly to us, including your name, email address, phone number, physical address, payment details like credit card or mobile money information, and other profile data when creating an account with us.
b. Automatically Collected Information:
When you use our website, certain information is automatically collected. This includes device information, such as the type of device, browser, IP address, and operating system. Usage data, including pages visited, duration on each page, and other interaction data, is also collected to help us understand how you engage with our site.
2. How We Use Your Information
We use your personal information to process orders, facilitate secure payment transactions, deliver products, and provide customer support. It also helps us personalize your experience on our website, send order updates, and respond to your inquiries. We may use collected data to improve our website, products, and services based on your preferences and browsing behavior.
3. Sharing and Disclosure of Information
Zuka Electronics does not sell, rent, or trade your personal information. In specific cases, we may share your information with trusted service providers who assist us in delivering our services, including payment processors, delivery partners, and IT support. We ensure these partners comply with strict confidentiality and security standards. Additionally, we may disclose your information if required by law or to protect our rights.
4. Data Security
We employ robust security measures to protect your personal information from unauthorized access, alteration, and disclosure. This includes encryption during payment processing and regular reviews of our security practices. Despite these precautions, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies help us remember your preferences and personalize content. You can adjust your browser settings to refuse cookies; however, this may impact your experience with some features on our site.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information held by Zuka Electronics. You may also choose to opt out of receiving marketing communications from us. To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The effective date at the top of this policy will indicate the latest revision. We encourage you to review this page regularly for updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@zukaelectronics.co.ke
Phone: 0711 344 486
